UB Football Game Day Guide
Accessible Parking
Accessible parking spaces are available on a first-come, first-serve basis in the Stadium Lot, Alumni A Lot and Arena Lot on game day.
Additional spaces are also available in the Lower Slee parking along with a shuttle that continuously loops back and forth to the stadium.
Accessible Shuttle
The University at Buffalo provides a passenger shuttle that continuously loops from the Alumni A and Slee parking lots to the UB Stadium- picking up and dropping off fans that need extra assistance moving around campus. The shuttle will unload passengers in the Stadium lot during pre-game and pick up passengers in the same location following the game. The Stadium lot is adjacent to the South end of the stadium with access to Gates 1, 2, & 3.
Accessible Seating
UB Stadium is an ADA compliant venue. We provide accessible entrances, walkways, ramps, elevators, and space for fans that require assistance.
Designated wheelchair accessible seating is available when purchasing tickets. However, if you are in need of wheelchair accessible seating and did not specifically purchase a ticket to an accessible location, you can go directly to either grandstand and talk to an Usher to direct you to a location for you to watch the game. Companion chairs are available for request as well.
Aisle Traffic
All aisles should be clear for proper traffic flow. Any object that is in the aisle needs to be removed or placed in a designated location.
Alcohol Policy
No alcohol of any kind can be brought into UB Stadium.
Baby Changing Stations
Baby changing stations are located in all 100 level concourse bathrooms.
Bags, Backpacks & Purse Policy
No bags or backpacks can be brought into venue. Small purses and diaper bags, accompanied with an infant, will be allowed. Every guest with a bag that fits the requirements is subject to a baggage check. All guests are also subject to a possible body pat down.
Students are encouraged not to bring any large bags or backpacks to a game, however if you do have a bag with you, it can be stored in a locker at Alumni Arena. Lockers are located in the racquetball court area on the first floor.
Banners, Posters & Signs
Banners should be no more than three feet high and not obstruct the view of fans or UB Stadium signage. Obscene language or speech is prohibited.
Blue & White Fund/Game Day Benefits
- Football Priority Ticketing and Game Day Benefits
- The 1958 Society
- Athletic Development Staff Directory
Camera Policy
Video cameras are NOT permitted inside UB Stadium while regular cameras are permitted. However, any resale of the photography for commercial or personal purpose is strictly prohibited.
Cash & Credit Policy Options
Credit/Debit cards are the preferred method of payment at UB Stadium. We accept American Express, Discover, MasterCard, and Visa.
Concessions and 50/50 raffle is also cashless.
Clubs
Champions Clubs – West Concourse and Field Level
Open to donors at the $250+ Level. Food & Beverages available. Open until the end of half time.
Gicewicz Club – Located on West Grandstand, The G-Club provides Bulls fans with the premier game day experience.
Compliance- NCAA
UB Athletics Compliance Webpage
The University at Buffalo is committed and obligated to the principle of institutional control in operating its athletics program in a manner consistent with the letter and the spirit of the National Collegiate Athletic Association (NCAA), Mid-American Conference (MAC) and University rules and regulations.
Concessions & Merchandise
Concessions stands and carts are located throughout UB Stadium and on both grandstand concourses. UB Campus Tees merchandise stands are located on the east and west concourses of the stadium.
Contact Us
Mailing Address:
University at Buffalo
Division of Athletics
102 Alumni Arena
Buffalo, NY 14260
Phone Numbers:
Athletic Director's Office: (716) 645-3142
Recreation & Intramurals: (716) 645-2286
Ticket Office: (716) 645-6666
Complete Athletic Staff Directory
Directions
- From the West (Cleveland, Erie, Chicago)
Take the I-90 East until you reach the I-290 (past the Buffalo airport exit). Take the I-290 West (sign is for Niagara Falls) and proceed until Exit 5B (Millersport Highway, Rte 263). Get off exit and merge into traffic. Go through first light (Marriott is on your left) but move into right lane. Enter campus at the Flint Street exit and follow signs to athletic events.
- From the East (Rochester, Albany, New York City)
Take the I-90 West until you reach the I-290 (just past tolls, follow State University signs). Take the I-290 West (sign is for Niagara Falls) and proceed until Exit 5B (Millersport Highway, Rte 263). Get off exit and merge into traffic. Go through first light (Marriott is on your left) but move into right lane. Enter campus at the Flint Street exit and follow signs to athletic events.
- From the South (Pittsburgh)
Take I-79 North until you get to Erie, PA. Take the I-90 East until you reach the I-290 (past the Buffalo airport exit). Take the I-290 West (sign is for Niagara Falls) and proceed until Exit 5B (Millersport Highway, Rte 263). Get off exit and merge into traffic. Go through first light (Marriott is on your left) but move into right lane. Enter campus at the Flint Street exit and follow signs to athletic events.
- From the North (Canada)
Take the QEW to the Queenstown/Lewiston Bridge. Once across bridge get on I-190 South. Follow I-190 South until you reach the I-290 East and proceed until Exit 5B (Millersport Highway, Rte 263). Get off exit and merge into traffic. Go through first light (Marriott is on your left) but move into right lane. Enter campus at the Flint Street exit and follow signs to athletic events.
From the Peace Bridge take the 190 North to the I-290 East and follow same directions.
Donated Ticket Programs
Community Care Ticket Program - University at Buffalo (ubbulls.com)
Donation & Autograph Requests
A Community Partner
The University at Buffalo Division of Athletics is committed to being involved in the Western NY community and working collaboratively with groups and organizations that desire to make a positive impact in the area. We value opportunities to involve the UB Bulls with the work of other community groups and we will make every effort to support as many requests as possible. The UB Donation Request form is available HERE. Once filled out and submitted online, your document will be automatically routed to the appropriate office for review.
Donation Request Limitations
Only requests made by a registered charitable, educational or non-profit organization will be considered. Proof of non-profit status may be required for some requests. NCAA rules prohibit the Division of Athletics from providing donations to a high school or any organization that benefits prospective student-athletes (grades 9-12, junior college, prep school) through raising money for the high-school's or organization's athletics or other programs. In addition, an institution may not donate to any organization for the purpose of raising funds to provide financial assistance/scholarships to high-school students to attend the collegiate institutions of their choice. So, if you are hosting a fundraiser for any type of college scholarship for high school or junior college students, we are unfortunately unable to provide you with any assistance or donations.
Requests for Donations of Tickets
The University at Buffalo Division of Athletics is committed to supporting the community’s charitable, educational and philanthropic causes through its ticket donation program. Each year, the Division of Athletics receives hundreds of donation requests and strives to accommodate as many entities as possible. NCAA rules, however, preclude the distribution of tickets to specific individuals and organizations.
The tickets are not to benefit an individual of “recruitable” age (grades 9-12, junior college, prep school). Therefore, we may not issue complimentary tickets or donations of any kind to high school clubs, teams, or other high school-aged groups as part of their fundraisers, raffles, etc.
Athlete Autographs
In accordance with NCAA rules and in order to adhere to our highest priority, protecting our student-athletes' eligibility, UB will not honor requests for student-athletes' autographs. NCAA bylaws prohibit the use of a student-athlete's photograph and/or autograph on any commercial item (i.e. photographs, jerseys, balls, helmets, etc.) The sale of such items on internet auction sites (i.e. Ebay) constitutes a violation of NCAA rules and has serious ramifications for our student-athletes. The job of the UB Compliance Office is to insure that our student-athletes' collegiate eligibility is not jeopardized. We ask your help in protecting our student-athletes. Thank you for your understanding and support.
Drone Policy
Drone Policy Statement for UB Athletics Events
Only FAA Certified pilots are allowed to operate drones on campus for a business purpose with the express consent of UB Athletics, UB EH&S, or University Police.
The University at Buffalo North Campus is in FAA Class Controlled Airspace. As such, all flights must have prior FAA authorization as provided by LAANC (Low Altitude Authorization Notification Capability), or the pilot must posses a valid FAA airspace waiver. Pilots shall provide UB with this information SEVEN days prior to the proposed flight.
The full Unmanned Aerial Systems Policy is here:
https://www.buffalo.edu/content/dam/www/administrative-services/facilities/Construction/DronePolicy_2017-01.pdf
Additionally, on September 16, 2023, FAA's Remote ID rule goes into effect. All flights must be compliant with this FAA rule.
For UB to approve a drone operation, provide the following:
- LAANC authorization information (confirmation text or screen shot), or copy of FAA Waiver
- Copy of FAA Remote Pilot Certification
- If operating under a waiver, provide operation date/time
- If you are planning to fly without Part 107 Certification (i.e. recreational flight) please contact the UB Chief Pilot.
For more information or to request approval contact:
Mark S. Adams, P.E. | Environment, Health and Safety
Chief Pilot | University Air Group
msadams@buffalo.edu
716.829.5802
Elevators
Each grandstand is equipped with an elevator. The elevator on the west grandstand is located at the south end. The elevator on the east grandstand is located in the middle of the grandstand.
Emergencies & Evacuation Procedures
UB is equipped with a lightning detection system. In case of severe weather or other circumstances which may necessitate evacuation, please follow directions of stadium personnel to the quickest exit.
Fan Conduct
The following behavior will not be tolerated: Foul obscene, offensive, or abusive language or actions. Public intoxication or other signs of impairment related to alcohol consumption. Possession or use of illegal drugs. Smoking. Fighting and unruly or inconsiderate behavior. Selling items, including tickets, on university grounds. Interfering with the progress of the event, including throwing any object onto the field or going onto the playing surface. Failing to follow the rules/instructions of stadium personnel. Sitting in a location other than the guest’s ticketed seat. Indecent or obscene clothing or signs. Destroying property. Conduct that endangers participants or spectators. Criminal trespass.
Field Access
Field access is for credential holders only. Gaining unlawful access to the field is subject to ejection from UB Stadium.
First Aid
The first aid room is located on the West Concourse of the South end (Room 203). An ambulance is located in the Southeast corner of the stadium.
In case of an emergency while at the university, please call 716-645-2222.
First Game Certificates
Children and their families are encouraged to visit the Guest Relations area located in front of the South End Ticket Office (at Gate 3) to pick up a First Game Certificate. This certificate commemorates our newest BULLS fans first visit to UB Stadium.
Game Day Benefits (Football)
Sign up today and help support our Student-Athletes.
Gates
Gates at UB Stadium open 90 minutes prior to kick -off.
Gates 1, 2, and 3 are located at the SOUTH Entrance of the stadium.
Who should enter the SOUTH gates:
- Gicewicz Club
- Suites
- Fans with Stadium Lot parking permits
- Fans sitting on the West, South or East Grandstands
- Visiting Team Guests
- Will Call
- Media
Gates 4 and 5 are located on the NORTH.
Who should enter the North gates:
- Students
- Fans with Arena, LaSalle, Alumni lot parking permits
- Fans sitting on the West or East Grandstand
Gift Certificates
Gift Certificates can be purchased in increments of $10.00 at the UB Bulls Ticket Office, by calling 716-645-6666 or at Ticketmaster.com
Group Outings
Discounted tickets are available for groups of all sizes:
25 – 40 people $15
50-99 people $12
100+ people $10
Ask us about our Youth/School group rates!
Come early and Plan a Pre-Game Tailgate Party for your group. You can call 716-645-5038 for more information.
Guest Services
Located at the South Ticket Booth just outside of Gate 3
Hotel Partners
Click here for UB Athletics Preferred Hotels & Restaurants
Hours of Operation
Ticket Office: The UB Bulls Ticket Office at Alumni Arena is open Monday through Friday, 9:00am to 5:00pm unless noted otherwise.
Stadium Ticket Office are open on game day only starting 2-hours prior to kick-off.
Ticketmaster.com is open 24 hours a day!
UB Team Shop: One-stop shopping for team gear and apparel. Located the Main level of Alumni Arena.
Monday: 4pm - 8pm
Tuesday: 11am - 1pm; 4pm - 8pm
Wednesday: 4pm - 8pm
Thursday: 11am - 1pm; 4pm - 8pm
Friday: 4pm - 8pm
Saturday: 12pm - 4pm
Sunday: Closed
Junior Bulls Club - Presented by Pizza Hut
Membership is $50.00 annually and open to children 12 years old and younger.
Click here for more information and form to sign up.
Lost Children
If a child says they are lost from their parent/guardian, we will bring them to the South Ticket booth and make an announcement over in-game PA to pick up their child at that location.
If a parent guardian cannot find their child, they should report it to an usher or University Police Officer. We will hold the parent/guardian with that staff member and make a call out to all in game personnel with a description of the child. Once located the child will be brought to the parent/guardian being held with the staff member.
Lost & Found
Any lost & found items will be turned into a UPD officer during the game. After the game all items will be turned over to the University lost and found at Bissel Hall. 716-645-2227.
Media Access
Media credentials are required for all football, men's basketball, women's basketball and volleyball home games and will be issued to working media only. Credentials can also be obtained by contacting the appropriate sport contact. Please get in your request at least 48 hours in advance to ensure credentials being granted. The University at Buffalo follows the guidelines set forth by the NCAA and the Mid-American Conference governing the issuance of credentials.
Mobile Apps
UB Horns Up App – The Official Mobile App of the Buffalo Bulls.
UB Rewards App – a must have for UB Students.
Parking information
It is free to park on game day in most lots on campus.
Lots that are adjacent to UB Stadium are closed to the general public unless a designated hangtag is presented that corresponds to your Game Day Benefits level.
Click here to see the Football Game Day Priority Parking Map or to learn more about benefits and lot assignments based on specific giving levels.
Prohibited Items
The following items are prohibited from the stadium: Containers, bottles, cans, and coolers (except for guests with medical or dietary needs). Backpacks, duffle bags (small purses, diaper bags accompanied with infant will be allowed). Strollers will be allowed but cannot obstruct an isle way and are subject to search at the gate. Food. Bikes. Video cameras. Umbrellas. All weapons of any type. Poles/sticks of any kind. Objects that obstruct another patron’s view of the playing surface. Horns, whistles, boom boxes and/or other noisemakers. Any object that can be used as a missile. Animals (except assistive animals for guests with disabilities). Anything that creates a nuisance or disruption.
Photo Galleries
Player Pass List Guests (Home and Visiting Team)
HOME: Each UB Football Student Athlete can receive up to 4 complimentary tickets per game for their guests. The Student Athlete will submit the names of each individual guest (one ticket per guest name) beginning the week of the game, with a deadline to submit being the morning the day before the game. All Player Pass List tickets will be distributed electronically to each individual guest, a valid cell phone number and email address needs to be supplied for each guest.
VISITING TEAM: The visiting team will manage their own allotment of tickets. The Visiting team entrance is located at the South Ticket Booth in front of Gate 3. Visiting team seating area is on the east grandstand – sections 229-231
Programs
UB Athletic event programs are now digital and not printed. The game day program can be accessed on the UB Horns Up App. Click on the upper left hand corner of the home screen for options.
Radio/TV
Game broadcasts will air on the Audacy App. Please check schedule for game-by-game TV coverage:
2023 Football Schedule - University at Buffalo (ubbulls.com)
50/50 Raffle
Click here for more information regarding rules, regulations and recent draw results.
50/50 chances can be purchased on game day with credit cards only.
Recruiting Visitors & Guests
Interested in becoming a Division I-A athlete?
Any potential student athlete visiting campus during a home UB Football game, that would like to attend the football game, is required to have their name submitted as a guest by the coaching staff of the sport that they are visiting. Each potential recruit can receive up to three complimentary tickets, one for themselves and up to two companions. Recruiting guests tickets will be distributed electronically, a valid cell phone number and email address needs to be supplied by each recruiting guest.
Re-Entry Policy
The policy is not to allow any individuals the ability to leave and come back to the stadium until the ticket office close at the beginning of half time.
If special circumstances arise, please visit a gate staff supervisor for options. IF allowed to leave, upon return you would be subject to bag check procedures, and you will need to show you ticket.
Restrooms
Men’s and women’s restrooms are located on the east and west concourses as well as the third level seating area. Port-a-Johns are located behind the South Grandstand and throughout the footprint of UB Stadium and pre-game areas.
Restaurant Partners
Click here for UB Athletics Preferred Hotels & Restaurants
Sidelines
The Bulls sideline is in front of the west grandstand.
Visitors sideline is in front of the east grandstand.
Aside, from teams and support staff, only credentialed guests will be allowed on the sideline.
Smoking Policy
Smoking is prohibited at UB Stadium.
Social Media
Follow UB Athletics on Facebook, Twitter, Instagram, YouTube, and team podcasts.
Go to Ubbulls.com and click on Video/Social for direct links.
Solicitation
The selling or solicitation of any item by anyone other than university-authorized personnel in and around UB Stadium including parking lots is prohibited.
Strollers
Strollers are allowed into UB Stadium but must be checked at baggage check.
Student Information: Entrances, Tickets, Lounge, Activities
Gate 5 located at the North end of the stadium is the official student entrance.
Undergraduate students are required to download the UB Student Rewards app, set-up a user profile enabling valid students to RSVP for game tickets and to Check-in after the game starts. Guest tickets at a deep-discount can also be purchased on the app.
Student seating is general admission and in sections 121-127, 129-131 on the east grandstand.
Pre-game programming and giveaways will take place in the student lounge located on the east Grandstand.
Suites
Suites are sold on a season long basis. Some individual game opportunities may be available.
Suite guests should park in the Stadium/VIP Lot. A parking permit is required. Enter Gate 2 at the South End of the Stadium. Elevator to suite level is located inside the glass doors of the stadium complex.
Tailgating Experiences
New for 2023: Premium Tailgate Experience
Tickets
Single game tickets can be purchased on Ticketmaster.com
Children 5 & under do not need a ticket.
For more information visit UBBulls.com or click here.
Ushers
Are located throughout UB Stadium and are clearly identified wearing Green shirts. Ushers can assist with seat location and companion seat set-up.
Weather
In case of severe weather or other circumstances which may necessitate evacuation of the stadium, please follow directions of stadium personnel to the quickest exit.
WiFi
Click on the link to review the process of logging on as a GUEST while at UB:
https://www.buffalo.edu/ubit/service-guides/connecting/wifi/guest.html.
Will Call
General public, media and visiting team Will Call is located at the South Gate Entrance. Enter Gate 2. Tickets left in will call can start to be picked up 90 minutes prior to kickoff.
